Shipping policy
Shipping Policy
We are committed to delivering your order as quickly and efficiently as possible. Please review our shipping policy below.
1. Order Processing Time
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Orders are processed within 3–5 business days (excluding weekends and holidays)
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Once your order is processed, it will be prepared and dispatched
2. Shipping Time
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Estimated delivery time: 7–10 business days after shipment
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Delivery times may vary depending on your location and external factors
3. Total Delivery Time
The total estimated delivery time is:
👉 10–15 business days (processing + shipping)
4. Shipping Confirmation & Tracking
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Once your order has been shipped, you will receive a tracking number via email
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You can track your order using the tracking link provided
5. Shipping Delays
While we strive to deliver your order on time, delays may occur due to:
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High demand periods
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Customs clearance
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Carrier delays
We are not responsible for delays caused by shipping carriers or customs.
6. Incorrect Address
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Customers are responsible for providing accurate shipping information
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We are not responsible for orders shipped to incorrect addresses provided at checkout
7. Lost or Stolen Packages
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We are not responsible for lost or stolen packages marked as delivered by the carrier
8. Contact Us
If you have any questions about your order, please contact us at:
📧 kontakt@norgari.com